We are Dragonfruit Mental Wellness App for Asians

Mental health coaching is a form of support that focuses on empowering individuals to improve their emotional well-being and achieve their goals.

Benefits:-

• Increased self-awareness: Coaching helps individuals identify their strengths, weaknesses, and triggers that may impact their mental health
• Improved coping mechanisms: Develop tools and techniques to manage stress, anxiety, or negative emotions
• Goal setting and achievement: Coaches guide individuals in setting realistic goals for mental well-being and offer support in achieving them
• Empowerment and accountability: Coaching fosters a sense of self-efficacy, encouraging individuals to take charge of their mental health journey

Individuals looking to enhance their overall well-being and build emotional resilience

People facing common life challenges like stress, relationship issues, or work-life balance

Those seeking supportive guidance to achieve their personal goals related to mental health

Our panel of coaches and therapists are carefully selected Asian practitioners based all around the world with professional experience in counseling and case management. The coaches and therapists on the app are trained to work closely with you in a safe space.

We require every provider to be a registered, trained, and experienced counselor, psychologist, social worker, or therapist as part of our due diligence process. All providers must have a relevant academic degree in their field, years of experience in case management, and be registered by the respective governing bodies and geographical jurisdiction in which they operate.

There are many ways to seek ad-hoc support with Dragonfruit. If a coach / therapist is available in the hour of need, you can book a session on short notice and your selected coach will support you then. You can also seek support from our growing community in the Whispers page, where upon posting, users and providers alike can offer timely support and advice to help you cope. Otherwise, if you have already booked a session, but require immediate support, you can request for an on-demand chat session with a befriender. The befriender will be matched with you within 90 seconds, and you can begin chatting with your assigned befriender thereafter. Please note that your befriender may take some time to respond, but he or she will definitely attend to you as soon as possible.

Please note that Dragonfruit is not a 24-hour crisis service. If you or any person is in danger or needs emergency support, please call your emergency hotline or head to the nearest Emergency Room.

Users may choose to chat with their coaches / therapists anonymously over text message, audio or video call within the app. Feel free to let your coach know your preference.

No, you cannot contact your coaches outside the platform. Similarly, coaches and therapists on the app are not permitted to solicit private contact information from clients or contact them outside the platform. This is to protect the privacy of both parties. All sessions will be conducted within the app. Due to the confidential nature of the sessions, we do not use third-party video conferencing applications such as Zoom or Google Meet. Please refer to our Privacy Policy for more details.

Research shows that online therapy can be just as helpful as in-person sessions. It gives coaches and therapists new tools to tailor solutions to your needs. Furthermore, some people find online therapy more comfortable and less intimidating.

Check out the research studies below:

Telemental Health Care, an Effective Alternative to Conventional Mental Care: A Systematic Review

Impact of Exchanges and Client–Therapist Alliance in Online-Text Psychotherapy

Yes you do! While browsing our in-app menu of coaches / therapists, you will get to filter the selection by language and service provided. You will also get to read the bio of each provider before deciding to book a session.

Services offered by Dragonfruit are generally not covered by health insurance, Medicare or Medicaid. Generally for health insurance plans, coverage may be limited, or the resulting co-pay may be higher than the cost of Dragonfruit services. Our providers do not diagnose any mental disorder or issue, or provide clinical information to insurance companies. Having said that, Dragonfruit is committed to offering the most cost-effective mental health support available, which can be lower than the co-pays of most insurance plans, with even a complimentary first session.

Yes, absolutely. All available dates and times are automatically converted to your local time zone. If you have already booked a session in another time zone, your session card will auto-detect your local time zone and reflect the time based on your geo-location wherever you are in the world.

There are 2 reasons why app registration requires email and mobile number:

(1) Our authentication process ensures that every user is a real person, and this keeps hackers and scammers away from the platform.

(2) We prioritize the utmost confidentiality of user data. However, in rare instances where a user may pose a potential risk to themselves or others, we reserve the right to take necessary precautions. This may include reporting the incident and sharing contact information with the appropriate local authorities to ensure safety.

We have built state-of-the-art technology, operations, and infrastructure with the goal of protecting your privacy and safeguarding the information you provide. Please refer to our Privacy Policy for more details.